MGM Resorts shuts down IT systems after cyberattack
MGM Resorts International has announced that it is grappling with a security challenge that has affected several of its systems, including its primary website, online booking capabilities, and on-site amenities such as ATMs, pokie machines, and payment card machines.
According to a post on its X (previously known as Twitter) profile page, MGM Resorts has just revealed a problem with their cybersecurity that has affected certain systems within the company.
According to the enterprise, as soon as they detected the problem, they commenced an inquiry and quickly secured their systems and data by shutting down some of them.
It seems like the disruption began on Sunday evening, and the technological operations in the vacation destinations are presently not functioning.
Online reports have mentioned that the company has transitioned to operating manually, resulting in the ATMs and credit card machines located on their premises experiencing disruptions.
The main website of MGM Resorts is presently inaccessible, but customers can still book hotel rooms by calling any of their resorts.
MGM Rewards patrons are experiencing the same issue and have been advised to contact a Member Services hotline from 6 AM to 11 PM, Pacific standard time.
For several hours, all of the MGM websites that have the same domain name as the main website, which is mgmresorts.com, have not been available on the internet.
BleepingComputer examined multiple ones, and all displayed an identical notice, directing guests to dial a telephone number. The affected establishments include MGM National Harbor, Empire City Casino, MGM Springfield, MGM Grand Detroit, Beau Rivage, and The Borgata.
If you possess any details about this assault or any other assaults, you may get in touch with us privately using Signal at 646-961-3731.
As per the recent reports from FOX5, a few visitors have complained that their room keys were not functional.
The news source Vital Vegas from Las Vegas has stated that the slot machines are currently not operational and are showing a message that says they are temporarily unavailable.
According to BleepingComputer, the MGM Rewards application is not functioning anymore, and they suggest seeking assistance from the front desk if needed. It's important to note that this cyberattack does not affect other MGM applications like MGM+ and the MGM sportsbook.
The details of the cybersecurity issue have not been made known to the public, and it is unclear why the attacker carried out the attack.
MGM Resorts has experienced another cybersecurity issue, marking it as their second incidence since 2019. During the previous incident, hackers infiltrated the organization's cloud services and obtained over 10 million client records.
Last year, a hacker forum freely shared an archive containing stolen information, such as the names, dates of birth, email addresses, phone numbers, and physical addresses of the guests. The company officially acknowledged the breach in 2020.
that is receiving updates as new information becomes available. As of now, there are a lot of unknowns surrounding the situation, but we will continue to monitor the situation closely and provide updates as they become available. It is advisable to exercise caution and stay updated on the latest developments.
Update as of November 9th, 2023: Additional details have been included regarding affected services.
